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Job Description
Installation Technician
Non-Exempt
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Description
· Perform installation work for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. · Identify and solve problems that might impede the completion of work within budgeted time. · Provide feedback/suggestions to supervisors, salespeople, and others on ways to improve quality and reduce costs. · Complete approved repairs/improvements in a timely manner. · Collect any payments as needed.
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Reporting Relationships
· Reports to Installation Supervisor
· Possibly supervise Assistant Installation Technician
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Hours & Working Conditions
· Average 40 hours per week (typically 8:00 a.m. to 5:00 p.m. weekdays)
· Overtime as required
· May work outside, in crawlspaces, and attics
· Some lifting and physical exertion required
· Brazing, soldering, and welding required · Work with sheet metal and sharp objects
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Duties and Responsibilities
· Review the next day(s) scheduled work with supervisor(s) to verify equipment and material pick list, identify needed corrections, and to identify and request equipment · Identify and request any fabricated materials required for installations on the following day(s) · Pull/assist in the pulling of equipment and materials needed for installations
· Follow defined installation procedures for HVAC/R equipment according to company instructions/policy, manufacturer installation instructions, and salesperson notes
· Identify and solve problems that might prevent the completion of work within budgeted time
· Complete repairs, improvements, or installations within budgeted hours, in accordance with company standards, while maintaining quality
· Clean equipment/work area
· Start-up new equipment and verify correct operation
· Ensure complete customer satisfaction and/or salesperson/supervisor sign-off upon completion of work
· Complete all paperwork required by management and record hours and all materials used
· Collect for work performed if applicable
· Return unused material and inventory
· Keep assigned vehicle organized and clean
· Track vehicle maintenance and alert management when maintenance is necessary
· Contact the office following the completion of each job, providing requested information regarding the work completed
· Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
· Perform/assist with maintenance if needed
· Perform/assist with service/repair work if needed
· Identify and suggest opportunities for quality and cost improvements
· Other duties as needed
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Job Requirements
· Universal EPA certification
· Valid drivers license
· Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s)
· Ability to follow/perform installation procedures for HVAC/R equipment
· Ability to follow controls/wiring schematic
· Ability to braze/solder/weld
· Ability to perform minor field fabrication
· Ability to lift 100 pounds
· Standard technician tools
· Two or more years of experience as an HVAC/R installation, maintenance, or service technician
· NATE certification preferred but not mandatory
· Neat, clean, professional appearance
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Performance Metrics
· Percentage of jobs completed and started on schedule
· Accuracy of paperwork and reporting
· Callbacks resulting from poor workmanship
· Collection of payments for work performed
· Truck maintenance, organization, and cleanliness
· Company tool maintenance and condition
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To apply for this position, click to download and print your Heritage Aire job application HERE. Applications may be emailed to hrdept@heritageaire.com or faxed to 352.291.9164 This file is in PDF form and you'll need Adobe Acrobat to view. You may download a free Acrobat Reader version here:
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